Jackie Huba

"Thank you so much for coming to inspire our team. Your material was insightful and compelling. We were privileged to have you share your learning and wisdom with us." – Susan Sobbott, President, OPEN: Small Business Network, American Express  |  Book Jackie to speak at your event →

Only 8 spots on the #FiercelyYou book tour: grab one now!

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My forthcoming book, Fiercely You: Be Fabulous and Confident by Thinking Like a Drag Queen, ships August 15, 2016. We’ve gotten some amazing early praise for the book. Claire Shipman, coauthor of the New York Times bestseller The Confidence Code says, “By weaving together critical research, compelling examples, and lively storytelling, Fiercely You shows us how to […]

Meeting up with RuPaul at RuPaul’s DragCon #fiercelyyou

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My upcoming book, Fiercely You: Be Fabulous and Confident by Thinking Like a Drag Queen, doesn’t come out until August 15 but my coauthor and I are already spreading the word about the book. To that end, we couldn’t pass up getting a booth at RuPaul’s DragCon, the annual gathering of fans of the show […]

How the weirdest thing I’ve done turned into a TED talk and a book

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In November 2013, I sent out an message to my email list titled “My new project may be the weirdest thing I’ve ever done.” It had one of the biggest open rates of any email I’ve ever sent out. What weird thing was I doing? I was studying to be a drag queen. Drag queens are […]

Q&A with authors of Mastering the New Media Landscape: Embrace the Micromedia Mindset

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Barbara Cave Henricks and Rusty Shelton are long time PR pros. Barbara is president of Cave Henricks Communications. She has spearheaded campaigns for some of the biggest names in business today including Jack Welch, Tom Rath, Ram Charan, Larry Bossidy, Maria Bartiromo, and Marcus Buckingham.  Rusty is the CEO of Shelton Interactive, he leads one of the […]

See you at the National Retail Federation Big Show Jan 17-18!

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I’m excited to be the featured speaker at SAP’s Women’s Leadership Event at the National Retail Federation’s Big Show Conference this Sunday (1/17) in NYC. I will also be presenting on Monster Loyalty at the SAP booth (#1921) at the conference at 2pm Monday (1/18). Stop by if you are attending the conference!

I’m speaking at TEDxVancouver!

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I’m very excited to announce that I will be speaking at TEDxVancouver this November! It’s one of the biggest TEDx events in the world: 5,000 people in Rogers Arena, where the Vancouver NHL hockey team plays. I will be speaking on a very different topic from my previous talks. I will be speaking about how […]

Q&A with Jeanne Bliss, author of Chief Customer Officer 2.0

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Jeanne Bliss is the Founder and President of CustomerBliss, and the Co-Founder of The Customer Experience Professionals Association. She is one of the foremost experts on customer-centric leadership and the role of the Chief Customer Officer. Her third, and brand new, book is Chief Customer Officer 2.0:  How to Build Your Customer-Driven Growth Engine. I chatted with […]

New Forbes article: Build Fan Loyalty Like RuPaul and American’s Top Drag Queens

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What do smart businesses and top drag queens have in common? Focus on loyal long term customers. Ready my Forbes article here what we marketers can learn from drag queens. Yes, drag queens.

Create Buzz-Worthy Moments With Customers Using Personalized Videos

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Check out my new Forbes article here featuring some smart online marketing from #DellLove and Warby Parker.

Gaining loyalty: sometimes it’s as simple as responding when a customer reaches out

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                  From CBS Sports: Cade Pope, a 12-year old NFL fan, sent a letter to the owner of each of the NFL’s 32 teams about two weeks ago, asking for help deciding which team he should become a fan of. He has received only one response to […]

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