Jackie Huba

Customer loyalty workshops

Jackie Huba, a former IBM executive, uses her experience and business expertise, to help some of the most innovative companies learn how to create more customer loyalty. Working in partnership with his clients, Jackie uses her analytical skills and strategic insight to create customized workshops and training

Based on the research from Monster Loyalty, Creating Customer Evangelists and Citizen Marketers, learn how to cultivate advocates in your customer base and grow your business through referrals and word of mouth from customer loyalty expert Jackie Huba.

Here are some options to choose from:

Half-day seminar

  • Custom four-hour seminar designed specifically for your business.
  • Learn the customer loyalty methodology used by Lady Gaga and other well-known companies and organizations like Whole Foods, Dell, Method, Makers Mark and others.
  • Application of the methodology to your specific business including:
    • How to identify and nurture your One Percenters, the small group of advocates who will grow your business through word of mouth
    • Leading with values to connect emotionally with customers
    • Creating a sense of community amongst your customers
  • Can be designed for small or large groups at your location or meeting venue
  • Call or email for pricing.

 

Full-day workshop

  • Custom four-hour seminar designed specifically for your business. •
  • Learn the customer loyalty methodology used by Lady Gaga and other well-known companies and organizations like Whole Foods, Dell, Method, Makers Mark and others.
  • Application of the methodology to your specific business including:
    • How to identify and nurture your One Percenters, the small group of advocates who will grow your business through word of mouth
    • Leading with values to connect emotionally with customers
    • Creating a sense of community amongst your customers
    • Developing an identity for your best customers using special naming and symbolism
    • Generating word of mouth to get customers talking about you
    • Making your customers feel like rock stars which cements their loyalty bond to you
    • Can be designed for small or large groups at your location or meeting venue
    • Call or email for pricing

 

Custom 1-on-1 coaching

For those leaders who would like individual coaching on how to create more loyalty and word of mouth in their business. We will work through your specific needs and devise custom solutions for your business. This can be done in-person or through video calls. Call or email for pricing.

 

Who Jackie’s worked with

Here’s a partial list of companies that Jackie has consulted with:

 

 

“To say that Jackie Huba has personally affected our business is a gross-understatement. During the past two years, Jackie not only provided guidance in formulating Czarnowski's 5-year corporate vision, but facilitated strategic insights and action plans that were critical to building momentum within our management staff and organization. Most importantly (and enjoyably), Jackie provided the facilitation guidance that we desperately required to maintain a regular cadence of challenging, problem-solving meetings. She made us hold our mirror to ourselves in a fun and engaging way. Brilliant mind and energy!” –Jim Milanowski, Vice-President, Czarnowski

“Thank you so much for all your help with [our Customer Service Think Tank] including the detailed preparations leading up to the event. You did a fantastic job. Many of the folks from Dell told me as much…so again, thank you!” –Cory Edwards, Director, Global Communications, Dell